VIDEO AND DVD ORDERING HELP

Q: What is the delivery time on orders?
A: Delivery time is 1 to 3 weeks from the date the order is processed. Priority shipping is normally 2 to 3 business days from the date the order is processed.

Q: I have a problem with my order, who should I contact?
A: By Email...
(a) For Status (b) For Cancellations (c) For Refunds (d) For All Other

Q: How do I reach customer service if I have a problem with my order or just a concern in general?
A: You may call (800) 689-3666 or send a written correspondence to:
GGW Video, P.O. Box 150, Hollywood, CA 90078

Q: How are the orders packed for shipment?
A: VERY discreetly in a white packaging envelope. No logos or images! Packages are shipped from Southern California.

Q: What is the name that will show on my credit card statement?
A: GGW Video.

Q: What address do I use to return Videos or DVDs?
A: GGW Returns, 28340 Avenue Crocker Unit 101, Valencia, CA 91355

Q: Does the Company have a Do Not Call Policy?
A: Yes, like all telemarketing companies, GirlsGoneWild maintains a Do Not Call Policy. You may view a copy of the Do Not Call Policy at http://www.girlsgonewild.com/dncpolicy/